Privacy Policy
Last updated: August 2026
1. Information We Collect
When you submit a pickup request or contact form, we collect the information you provide including: company name, contact name, email address, phone number, facility address, and details about your pallet situation. We may also collect photos you upload of your pallets.
2. How We Use Your Information
We use the information you provide to: evaluate pickup requests, schedule and coordinate pallet recovery services, communicate with you about your request, and improve our services. We do not sell your personal information to third parties.
3. Information Sharing
We may share your information with service providers who assist in our operations (such as logistics partners) only as necessary to fulfill our services. We will not share your information for marketing purposes without your consent.
4. Data Security
We implement reasonable security measures to protect the information you provide. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use our site. This information helps us improve our website and services. You can control cookie settings through your browser.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to such requests within a reasonable timeframe.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
8. Contact
For questions about this privacy policy, contact us through our website contact form or at the contact information provided on our Contact page.